What is Jaycee Resells?
Jaycee Resells is your personal vendor supplier. We provide digital vendor lists, plug packs, and clothing items to help you start or scale your reselling journey.
How do digital products get delivered?
All digital products are delivered instantly to the email you used at checkout.
If you don’t see your files, check your spam/junk folder.
I didn’t receive my digital order what should I do?
If your files aren’t in your inbox or spam folder, contact us with your order number and we’ll resend them right away.
How long does shipping take for clothing items?
Clothing orders typically take:
- Up to 5 days to receive a tracking number
- 6–10 business days to arrive after the order has shipped
Shipping times may vary based on carrier delays, customs, or high‑volume periods.
Why does it take up to 5 days to receive tracking?
Clothing items are processed, packed, and handed off to the carrier before tracking becomes active.
During busy periods, processing may take the full 5 days.
Are digital products refundable?
Because digital items are delivered instantly, all digital sales are final.
If you have an issue with your files, contact us and we’ll help resolve it.
Are clothing items refundable or exchangeable?
Refunds or exchanges for clothing depend on the item and condition, HIghly unlikely.
If there’s an issue with your order, contact us within 7 days of receiving your package.
Can I share or resell the digital files I purchase?
No. All digital files are for personal use only.
Reselling, sharing, or distributing our digital products is strictly prohibited. Sharing can result in permanent ban of useage.
Do you offer updates to vendor lists?
Yes. When a vendor list is updated, customers who purchased it may receive updated versions depending on the product.
Are the vendors guaranteed?
We only provide verified vendors, but we cannot guarantee:
- pricing
- stock
- shipping times
- vendor policies
These factors are controlled by the vendors themselves.
What payment methods do you accept?
We accept major cards and secure checkout options depending on your region.
Do you ship clothing internationally?
Most clothing items ship internationally, but shipping times may vary by country.
Check your local customs policies for possible delays.
How do I contact support?
Use the contact form on our website or email us directly.
Include your name, order number, and a brief description of your issue for faster support.
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