⭐ Shipping Policy

At Jaycee Resells, we offer both digital products and physical clothing items. Each product type has its own delivery process outlined below.

Digital Products (Instant Delivery)

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  All digital items (vendor lists, plug packs, resources) are delivered instantly to the email you used at checkout.
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  If you do not see your files, please check your spam/junk folder.
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  For any delivery issues, contact us with your order number and we will resend your files.
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Clothing Items (Physical Shipping)

Processing Time

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  Clothing orders require up to 5 business days for processing before tracking becomes available.
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  During high‑volume periods, processing may take the full 5 days.
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Shipping Time

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  Once shipped, clothing typically arrives within 6–10 business days.
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  Shipping times may vary based on carrier delays, customs, or location.
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Tracking Information

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  Tracking numbers are sent automatically once your order is processed.
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  If you have not received tracking after 5 business days, contact us and we will assist you.
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International Shipping

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  Many clothing items ship internationally.
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  Delivery times and customs fees vary by country and are the responsibility of the customer.
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Incorrect or Damaged Items

If your clothing order arrives damaged or incorrect, contact us within 7 days of delivery with photos of the issue.

We will review the situation and assist you.

Lost or Stolen Packages

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  Once an order is shipped, the carrier is responsible for delivery.
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  We are not liable for lost or stolen packages, but we will help you contact the carrier if needed.
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Contact Us

For any shipping questions, email us with your name, order number, and a brief description of your issue.